It's important that you keep your policy details up to date so we can calculate your premium accurately. Updating your policy with ibuyeco is fast, simple and hassle-free. We don't believe in making you fill in lengthy, complicated insurance forms which is why we've developed a completely paperless system to give you the best and fastest possible customer experience. Any changes you make to your policy will not result in a recalculation of your annual CO₂ emissions until your ibuyeco policy renews.

Simply call 1300 731 831 and tell your customer service operator the details that you need to update. For your convenience, there is no need for any forms to be filled in or signed.

To change the address on your policy, you simply need to tell us:

• Your new house number, street name and suburb including postcode.
• How the car will be parked at night at the new address. e.g. in a garage, carport, or on the street.
• Any new phone numbers that are applicable to the new address.

To change the bank account details on your policy, you simply need to tell us the following:

• If you're paying your premium by credit card, we'll need your new credit card number and expiry date. Please be aware that we don't currently accept American Express or Diners Cards.
• If paying by direct debit from a bank account, we'll need your new 6 digit BSB number and your new account number. If your new account is held in a business name, then you need to be authorised to act upon that account.

If you'd like to add another driver to your policy, you'll need to tell us:

• Their first and last name including their title. E.g. Mrs, Ms, Dr
• Their date of birth
• Whether they own another car
• How long they've had their full Australian licence
• Whether they've had any motor insurance claims in the last 5 years
• Whether they've had any car accidents or losses where no claim was made in the last 5 years
• Whether an insurance company was cancelled or whether they've been refused to renew their insurance in the last 5 years
• Whether they've had any drug-related driving charges, or dangerous driving charges laid against them within the last 3 years.
• Whether they've reached the maximum demerit points on their licence within the last 3 years
• Whether they've been under a licence suspension or cancellation, or had a licence restriction imposed within the last 5 years
• Whether they've been convicted of a criminal offence. You do not have to tell us about offences the law says you need not tell us about.

These details are required so that we can accurately calculate your premium. Please note that there will be no cover for household members that are not listed on the policy.

If you'd like to add an accessory to your vehicle or advise us of a modification you've made, you simply need to tell us:

• What the accessory/modification is.
• How much it was purchased for.

Please note if your vehicle has been modified in anyway you must tell us immediately or risk any claim being adjusted or rejected and the policy being cancelled.